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Natural curiosity often makes us want to know more about the persons behind the masks. Even more, we now would like to know why some people still wear them.

When we were growing up, “Who do you think you are?” was a question (usually coming from someone in authority) that would make us stop dead in our tracks.  It was frequently followed by that same person saying something like “You’re getting too big for your britches!”

It seems like everyone has a diversity office nowadays.  Governmental agencies, corporations, and large companies; even small companies often have a diversity officer of some sort.  These offices and officers seem to have a laser focus on racial, ethnic, and...

A beloved character in all of American (not just baseball) history is Yogi Berra. Widely known for his witticisms, he is often quoted. He may even be misquoted, but one can never tell. One of his most popular phrases is “Baseball is 90% mental and the other ½ is...

We are each the sum of all of our experiences. That is why we are all unique—“just like everyone else”. As we gain those experiences, whether through education, work, or even romance, things take on different meanings to each of us. Perceptions vary! Think of a...

Have you ever noticed how often people in our society interrupt others?

In the basics of any Passion for Patients™ workshop, we begin with a discussion of barriers to effective communication. One of those barriers is noise. For our purposes, the definition for noise that we like to use is: “Anything that causes the signal received to...

THE EYES HAVE IT! (but not all of it) “Look at me when I talk to you!”  “Look me in the eye and say that!”  All or nearly all of us have either heard these statements, or have made them ourselves. In many cultures and in our culture in particular, lack of eye...

In Spanish, the word “señor” can take on several different meanings; a man, a master or boss, a husband are just a few examples. The English language is more precise in the meanings and use of words. However, we have given away much of that precision through...

You don’t even have to be a real Star Trek fan to remember that each episode began with the statement “Space—the final frontier”.  If you think about it, space is also one of the original frontiers. People have always gotten in each other’s face….sometimes as a way...