by Gina W. Ore | Apr 27, 2015 | PforP Insights, Uncategorized
Did you know: every staff member you fire ends up costing you up to 21% of that person’s annual salary in replacement costs? Source: Center for American Progress The 2013 research, based on 30 case studies and 11 research papers clearly indicates a deeper issue for...
by Gina W. Ore | Apr 27, 2015 | PforP Insights, Uncategorized
People everywhere have an inherent need: to be seen, validated and appreciated. But how do you show customer appreciation when your staff (and you) are overworked, unhappy, stressed and operating close to their breaking point? The answer: you can’t! And your patients...
by Gina W. Ore | Apr 27, 2015 | PforP Insights, Uncategorized
Week after week you go to work dreading the day ahead. What once was exciting and fun to you has turned into a series of customer complaints, annoying bickering between staff, endless days spent wading through an increasing mountain of paperwork and late nights at the...
