Testimonials

“Added comments and stories made impression of material more real and not just words. Excellent presentations!”

“You both brought great humor, knowledge, and compassion to what you are teaching! Keep up the great work!!!”

“Enjoyed learning how I could improve myself rather than just focusing on others. Thank you for your time to care and give!”

“I really enjoyed both speakers; they made this workshop fun as well as informative. Thank you for taking the time to come and make us a better team.”

“Just wonderful, very practical, humorous, common sense used very well. A+”

“The training my team and I received was tremendously beneficial. I really appreciated that this program specifically focused on the unique customer service aspects from a patient care perspective. My team seemed engaged in the process and have been implementing many of the skills they learned in Passion for Patients in order to enhance our patients’ experience.”

“I also enjoyed the interaction in the office AFTER each meeting and watching  my co–workers practice what was taught in each session!”

“I think many of us felt that we didn’t ’need’ to learn more about customer service/patient care, but you certainly taught us a lot!  Thank you for reminding us to bring more humaneness and compassion to work with us every day.  It’s so easy to forget!”

“As a busy health care executive, having a practice a surgery center and a non-profit organization to run, I think it is crucial to step outside of our business walls and connect with our teams. Each year we hold an annual “Employee Retreat”, the goal is team-building, education and FUN… I spend a great deal of time creating an agenda with collaborative partners to help create an memorable event for my team. This year I brought in Passion for Patients, Gina did an amazing job bringing in the educational element for my staff and making it fun. The content in her presentation is full of “ah ha” moments and reminders alike. The “blueprint” she shares is transferable across medical specialties and other areas of patient care.

I would highly recommend Gina and Passion for Patients!”

“I would highly recommend this class for those looking to improve their customer service delivery skills.”